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£29K + 20% Bonus – Brighton, BN1
An Enrolment Services Manager is needed to join a well-respected higher education programme delivery organisation based in Brighton. If you have experience working in enrolment services and have an interest in the education sector, our client would like to hear from you.
Founded in 2005, our client now operates out of 24 centres and is continuously expanding into new areas in the UK and US. Through innovative partnerships with leading universities, our client is growing opportunities for higher education, ensuring success and transforming the lives of their students and staff. Even with their incredible success, they have maintained a friendly working environment in their Brighton head office which includes opportunities to join in with lots of social activities, get involved with their own charity organisation and much more. Their offices are conveniently situated centrally in Brighton, so there are lots of great cafes and shops within walking distance.
The role of Enrolment Services Manager takes responsibility for counselling students from all over the world as well as US and UK Partner Universities. Whether you are developing processes/systems, managing relationships, running reports/dashboards, training peers, taking student enquiries or liaising with stakeholders, the role will be fundamental in supervising and managing a sub-team of 2 members.
To qualify… You should be a Customer Service Manager / Student Services Manager / Account Manager / Client Manager or similar with a CV that demonstrates:
Experience working in HE admissions or student recruitment environment;
Excellent communication and relationship management skills;
Excellent written and spoken English;
Ability to work within a (sales) targeted environment;
Great attention to detail;
Strong customer service skills;
Quick at learning new techniques;
A good team player attitude;
Ability to implement clear systems and process information accurately.
The Enrolment Services environment is culturally diverse so any additional languages would be a bonus. The current team speak Arabic, Mandarin, Cantonese, Greek, Italian, French and Spanish and come from many different backgrounds.
In return, the Enrolment Services Manager will enjoy working in a team of passionate, talented individuals whilst receiving a competitive salary, 25 days annual leave and the opportunity to undertake charitable work with two paid volunteering days per year.